All orders of flowers must be placed at least 24 hours before the date of delivery to ensure the availability and timely delivery of the flowers.

Date and time of delivery are based on Malaysia time (GMT +8.00).

Flower deliveries are only available on weekdays from Monday to Friday. This is subject to scheduled public holidays in Malaysia.

There are no deliveries on Saturday or Sunday (unless otherwise stated). Orders placed for delivery on Saturday and Sunday will be delivered the next business day.

On selected special occasions, orders must be placed at least 3 days or more in advanced. Customers will be notified in advanced on these special occasions where this condition applies.

Delivery of non-flower products will take around 2 to 7 working days, depending on the destination of the recipient.